TERMS & CONDITIONS

Please read our "Terms & Conditions" before engaging with the website www.rakelhealthyliving.com, before signing up as a member to the website or signing up for group classes and/or 1:1, duo or trio classes.

Terms & Conditions – Online membership

Once you sign up for the subscription at www.rakelhealthyliving.com you sign up for a month at a time with recurring payment every month until cancellation. For cancellation of membership you are required to give one month’s noticeotherwise you will be charged for the upcoming month. Once your membership has been cancelled you will retain access to all paid features throughout the remainder of the term purchased. You can always cancel your subscription under „My account“ on the website.

Access to the on-demand area is only available with payment of memberships and cancelled memberships will result in loss of access.

Memberships/packages/sessions/treatments are non-refundable and non-transferable.

Please make sure you read and accept the Privacy Policy as well as Cookie Policy before purchasing a monthly membership

If you need to contact Rakel Healthy Living please do so via email contact@rakelhealthyliving.com or via message on Whatsapp 00352621503123

Terms & Conditions – In person group classes

Registration for in-person courses are trimester-based and non-refundable. If you miss a class then that is your responsibility. Rakel tries to be accommodating where possible to allow for a "make-up" class though this cannot be taken for granted. If you want to be considered for a make-up class then you will need to inform Rakel via email contact@rakelhealthyliving.com and/or Whatsapp 00352621503123 within at least 24 hours of your class taking place with your reason for not being able to attend and your wish to attend a make-up class where/when there is space to allow for said "make-up" class.

Terms & Conditions – In-person/online private 1:1, duo or trio classes

The trainer will use her skills and knowledge to design a safe programme of exercise that will take into account your lifestyle, personal goals, fitness levels and medical history. The trainer will provide the coaching, supervision, advice and support that you will need to achieve your goals. Each personal training session will last approximately 60 minutes unless otherwise agreed. It is understood between you and your trainer that both must commit to your training programme 100% in order for you to achieve results. You are required to arrive on time for each session/class so that the trainer’s full training plan is achieved on each visit.

You understand that the results of any fitness programme cannot be guaranteed. Your progress depends on your effort and co-operation in and outside of the sessions/classes. You acknowledge that individual results may vary and that no particular result is guaranteed by your trainer.

You understand that there are inherent risks in participating in a programme of strenuous exercise. If you sustain or claim to sustain any injury while participating in training, you acknowledge that the trainer is not responsible, except where the injury was caused by her gross negligence or intentional act.

Your trainer cannot be held liable in any way for undeclared or unknown medical conditions.

If you bring children or minors to the session/class they remain your responsibility throughout and the trainer cannot be held liable.

All client information will be kept strictly private and confidential.

Cancellations & refunds

24 hours’ notice of cancellation or postponement is required for all appointments. Notice of less than 24 hours will incur full payment of the full Session/Class fee.

Once purchased, your Sessions/Classes are non-refundable and non-transferable.

Lateness Policy

If the client is late the session/class, it cannot be extended and will end at the appointed time.

If the trainer is late, additional time will be added to the session/class or to subsequent sessions/classes.

If you need to contact Rakel Healthy Living please do so via email contact@rakelhealthyliving.com or via message on Whatsapp 00352621503123

Use of material on this website

The content of this website e.g. text, graphics, images, multimedia, and other content ( here after “website material”) isprotected by copyright under both Luxembourg law and foreign laws. Unauthorized use of the website material violates copyright, trademark, and other law. When visiting this website you agree to not use or alter in any manner any copyright, trademark or other proprietary notices contained in the original website material. Except as expressly provided herein, you may not sell or modify the website material or reproduce, display, distribute, or otherwise use the website material in any way for any public or commercial purpose, or reverse-engineer, disassemble, or derive the source code for any websitematerial. Additionally, you shall not use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the webite, or interfere with anyone else’s use of the website. Specifically, you may not attempt to gain unauthorized access to the website through hacking, password mining or by any other means. Use of the website material on any other website or in a networked environment is prohibited. Rakel Healthy Living claims ownership of all website material, unless specified, including all intellectual property rights in the website material.

Trademarks

The trademarks and logos appearing on the website are, unless otherwise noted, owned by or licensed to us. Your use of these trademarks is prohibited.

General terms & conditions

By using this website, www.rakelhealthyliving.com, you agree to the „Terms and Conditions“ and accept that you have read the "Privacy Policy“, "Cookie Policy“ as well as our "Disclaimer". Rakel Healthy Living reserves the right, at RHL´s sole discretion, to change, modify, add or remove portions of these Terms & Conditions at any time. We will inform you by such changes via email when you are a registered user. By using this website after we post any changes to these „Terms & Conditions“you agree to accept those changes. If you do not agree to these „Terms & Conditions“ you should not use this website.

All information given to RHL is held within General Data Protection Regulation 2016/679 (GDPR) regulations and guidelines.

TERMS & CONDITIONS

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